Tuesday, June 15, 2010

Outlook 2003 local distribution lists not visible

I had an issue recently where a user was creating her own local distribution list in Outlook 2003. She could create it, edit it, and update it. But, when she would compose an email, she couldn't pull down the distribution list that she created. In poking around the internet, I found the solution:


You need to add the Outlook Contacts as an Address Book. Go to Tools - Email Accounts, choose "Add a new directory or Address Book", click next, choose Additional Address Books, click Next, choose "Outlook Address Book" from the list, then click Next. You may need to restart Outlook a few times for the change to take effect, but it will then show up underneath the Global Address List in the Address Book.

http://www.experts-exchange.com/Software/Server_Software/Email_Servers/Exchange/Q_23036462.html